Last Updated: 3 Setember, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the REHASHA website, products, services, and related platforms.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or services.

1. About REHASHA

This website is operated by:

REHASHA APPAREL LLP

LLPIN: ACY-3349

Registered Address:

Ground Floor, C/O REHASHA APPAREL LLP

Barotiwala, Nearby Laxmipur Chowk

Tehsil Vikasnagar, Dehradun

Uttarakhand, 248198.

Support Email: support@rehasha.com

Throughout these Terms, references to “REHASHA”, “we”, “our”, or “us” refer to REHASHA APPAREL LLP.

2. Eligibility

By using our website, you represent that:

• You are legally capable of entering into binding agreements, or

• You are using the website under the supervision or consent of a parent or legal guardian

You agree to use our website only for lawful purposes.

3. Account Registration

• Customers are required to create an account to place an order with REHASHA.

• You are responsible for:

• Providing accurate and up-to-date account information.

• Keep your account credentials secure.

• Any activity that occurs under your account.

• REHASHA reserves the right to suspend, restrict, or terminate accounts that violate these Terms or engage in fraudulent, abusive, or suspicious activities.

4. Product Information & Listings

• We make reasonable efforts to ensure that product descriptions, measurements, photographs, condition notes, pricing, and other information displayed on our website are accurate.

• However:

• Minor errors may occasionally occur

• Colours may vary depending on screen settings and lighting conditions

• Product information may be updated without prior notice

• Customers are responsible for reviewing product details carefully before placing an order.

5. Thrift Product Disclosure

• REHASHA specialises in curated thrift, vintage, surplus, and pre-loved fashion.

• Products sold through our website may naturally exhibit signs of age, wear, fading, distressing, repairs, or other characteristics commonly associated with thrifted garments.

• Customers acknowledge and accept the nature of thrifted products before making a purchase.

• Additional information regarding product condition can be found in our Return, Refund & Exchange Policy.

6. Measurements, Sizing & Product Representation

• Product photographs, measurements, condition notes, and descriptions form part of the official product listing.

• Customers should carefully review all available information before placing an order.

• Important:

• Measurements provided on product pages take precedence over garment tag sizes

• Product descriptions take precedence over assumptions regarding fit

• Customers are responsible for reviewing measurements before purchasing

• Sizing disputes do not override the policies outlined in our Return, Refund & Exchange Policy.

7. Product Authenticity

• REHASHA makes reasonable efforts to identify and describe products accurately.

• However, unless expressly stated otherwise, REHASHA does not independently authenticate branded, designer, vintage, collectable, or licensed products and does not guarantee authenticity.

• Customers purchasing branded or collectable items acknowledge that REHASHA is not an authentication service.

8. Product Availability & Inventory

• Most products sold by REHASHA are available in limited quantities and may be one-of-one items.

• While we make reasonable efforts to maintain accurate inventory records, inventory discrepancies may occasionally occur.

• REHASHA reserves the right to:

• Limit product quantities

• Refuse orders

• Cancel orders

• Discontinue products

• Remove listings

• If an item becomes unavailable after an order has been placed, REHASHA may cancel the order and issue a refund to the original payment method.

9. Pricing & Billing

• All prices displayed on the website are subject to change without prior notice.

• In the event of:

• Pricing errors

• Technical errors

• Incorrect discounts

• System malfunctions

• Listing inaccuracies

• REHASHA reserves the right to cancel affected orders and issue appropriate refunds.

• Customers agree to provide accurate and complete billing and payment information when placing orders.

10. Order Acceptance & Cancellation

• Submission of an order does not guarantee acceptance.

• REHASHA reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Suspected fraud

• Payment issues

• Inventory discrepancies

• Pricing errors

• Policy violations

• Non-serviceable delivery locations

• Operational constraints

• Any applicable refund will be processed in accordance with our Return, Refund & Exchange Policy.

11. Transfer of Ownership & Risk

• Ownership of products transfers to the customer upon successful delivery of the order.

• Risk of loss, theft, damage, or destruction transfers to the customer once delivery has been completed in accordance with our Shipping Policy.

• For delivery-related disputes, customers should refer to the Shipping Policy and Return, Refund & Exchange Policy.

12. Intellectual Property

All content available on the REHASHA website, including but not limited to:

• Logos

• Brand elements

• Product photographs

• Website design

• Graphics

• Text

• Product descriptions

• Creative assets

is owned by or licensed to REHASHA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission.

13. Content Usage Restrictions

• Customers are free to resell, gift, donate, or otherwise transfer products purchased from REHASHA.

• However, product photographs, images, descriptions, branding elements, logos, graphics, and other content published on the REHASHA website remain the intellectual property of REHASHA and may not be copied, reproduced, republished, distributed, or used for commercial purposes without prior written permission.

14. User Conduct

Users may not:

• Use the website for unlawful purposes

• Submit false information

• Attempt unauthorised access to systems or accounts

• Upload malicious code or software

• Interfere with website functionality

• Scrape, crawl, harvest, or extract website content without authorisation

• Impersonate another individual or entity

• Engage in fraudulent purchasing activity

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

15. Reviews, Testimonials & User Content

• Customers may voluntarily submit reviews, testimonials, photographs, ratings, social media content, or other materials.

• By submitting such content, customers:

• Retain ownership of their content

• Grant REHASHA a non-exclusive, royalty-free right to use, display, reproduce, publish, share, repost, and promote such content across our website, social media channels, and marketing materials

• REHASHA reserves the right to remove content that it considers misleading, unlawful, offensive, abusive, or otherwise inappropriate.

16. Third-Party Services & Links

• Our website may contain links to third-party websites, tools, platforms, payment providers, social media services, logistics providers, or other external resources.

• REHASHA does not control and is not responsible for the content, policies, practices, or availability of third-party services.

• Your interactions with third-party services are governed by their respective terms and policies.

17. Website Availability

REHASHA does not guarantee that the website, its services, or any related functionality will always be available, uninterrupted, secure, or error-free.

We reserve the right to temporarily suspend, restrict, modify, or discontinue any part of the website for maintenance, upgrades, security purposes, operational reasons, or circumstances beyond our control without prior notice.

18. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection, use, and processing of information as described in the Privacy Policy.

19. Shipping Policy

Shipping timelines, serviceability, delivery procedures, courier responsibilities, and related matters are governed by our Shipping Policy.

By placing an order, you acknowledge and agree to the Shipping Policy.

20. Return, Refund & Exchange Policy

Returns, refunds, exchanges, cancellations, and related matters are governed by our Return, Refund & Exchange Policy.

By placing an order, you acknowledge and agree to those policies.

21. Future Features & Promotions

REHASHA may introduce, modify, suspend, or discontinue features, promotions, loyalty programs, store credits, gift cards, referral programs, memberships, rewards, discounts, or other services at any time without prior notice.

Additional terms and conditions may apply to such programs where relevant.

22. Limitation of Liability

To the fullest extent permitted by applicable law, REHASHA shall not be liable for:

• Indirect damages

• Consequential damages

• Loss of profits

• Loss of business opportunities

• Loss of data

• Emotional distress

• Delays caused by third-party service providers

REHASHA’s total liability relating to any order, product, or transaction shall not exceed the amount paid by the customer for the relevant order.

23. Force Majeure

REHASHA shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Fires

• Earthquakes

• Government actions

• Internet outages

• Labour disputes

• Transportation disruptions

• Public health emergencies

• Courier service interruptions

24. Termination

REHASHA reserves the right to suspend, restrict, or terminate access to the website or services at any time where a user violates these Terms or engages in conduct that may harm REHASHA, its customers, or its operations.

25. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Dehradun, Uttarakhand.

26. Changes to These Terms

REHASHA reserves the right to update, modify, or revise these Terms at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

27. Contact & Support

If you have any questions regarding these Terms & Conditions, please contact our support team.

• Support Email: support@rehasha.com

• Phone: +91 22-69711039